TGMDC Faces Criticism Over Refund Delays
The Telangana Mineral Development Corporation (TGMDC) is facing mounting criticism from customers over significant delays in processing refunds for cancelled or unfulfilled sand bookings. Numerous consumers have alleged that despite making repeated complaints and follow-ups, refund requests remain unresolved for months.
According to affected customers, payments are collected smoothly through the online sand booking portal, but the refund process lacks efficiency and transparency. Several individuals claim they have been waiting between two and three months, while some report even longer delays without any clear communication regarding their refund status.
Customers who visited TGMDC offices seeking assistance allege they were made to wait for extended periods and received no definite timeline for reimbursement. Many have accused officials of failing to address grievances promptly, leading to frustration and uncertainty.
The prolonged delays are reportedly causing financial difficulties for customers, especially those relying on the refunds for construction-related expenses and other essential needs. Consumer advocates argue that a government-owned corporation should ensure prompt grievance redressal and maintain high standards of public service.
Experts have called for a transparent refund tracking system, timely updates, and stronger accountability measures. Customers are urging senior TGMDC officials to intervene, clear pending refunds within a fixed timeframe, and restore public confidence in the corporation's services.
